At The Desai Group Real Estate, we provide a comprehensive range of property management services tailored to remove the stress from managing your scheme or real estate investments. Our mission is to ensure your property runs efficiently and generates strong returns, all while delivering exceptional service with a commitment to excellence
Our professional property management services are customized to meet the specific needs of your scheme as outlined below:
Administrative
- Issue monthly levy statements to owners.
- Collect monthly levies, utility charges, and other applicable fees.
- Prepare and send correspondence along with monthly levy statements when necessary.
- Manage credit control for all levies until legal intervention is required.
- Open and maintain current and savings trust accounts in the name of the community scheme.
- Distribute updated conduct rules when statutory amendments occur.
- Maintain records of all communications with owners and trustees.
- Process ad hoc invoices approved by trustees.
- Handle monthly payments for contractual services.
- Pay rates (if applicable) and utility bills.
Secretarial
- Organize and attend the first general meeting, as well as subsequent annual general meetings (AGMs).
- Take meeting minutes and circulate them to all owners.
- Attend trustee meetings when necessary, record minutes, and distribute them to all trustees.
- Safeguard and update minute books, rules, insurance policies, sectional title plans, etc.
- Manage proxies, nominations, and meeting agendas.
- Prepare and distribute notices and circulars to all owners.
- Keep statutory and permanent records up to date.
HR & Payroll Services
- Oversee payroll management, including salaries and wages, in collaboration with trustees and directors.
- Handle UIF and PAYE calculations and payments.
- Complete annual and bi-annual statutory submissions to SARS.
- Maintain detailed staff records.
Financial Management
Management Reporting
- Provide a detailed monthly income statement and budget variance report.
- Present a schedule of outstanding levies.
- Supply a levy roll and cash flow statement detailing monthly income and expenses.
- Report on bank balances, surplus funds, and bank reconciliations.
- Prepare Annual Financial Statements
- Prepare yearly budgets
Insurance
- Assist trustees and directors with obtaining quotes and setting insurance replacement values.
- Manage insurance claims related to common property on behalf of the body corporate or HOA.
- Support owners with insurance claims connected to common property.
- Help with the annual renewal of insurance policies.
- Assist in obtaining property valuations for insurance replacement purposes.
Meetings
- Organize venues, send invitations, and prepare all relevant documentation.
- Manage proxies, nominations, and agendas for general meetings.
- Attend trustee meetings as agreed upon.
- Prepare minutes for AGMs and trustee meetings.
- Keep minute books updated.
Advisory Services
- Advise on updates to the Sectional Title Schemes Management Act (STSMA).
- Provide guidance on meeting procedures, including quorum requirements, resolutions, and voting rights.
- Offer advice on enforcing the rules set by the body corporate or homeowners’ association.
Maintenance
- Assist trustees with maintenance issues related to common property.
- Arrange for and submit maintenance quotes to trustees.
- Liaise with contractors to ensure work is completed.
- Inspect contractor work as requested by trustees.
Statutory Records & Amendments
- Submit updated sectional title plans to the Community Schemes Ombud Service (CSOS) for certification.
- Maintain a register of bondholders and owners within the scheme.
- Submit amended management and conduct rules to CSOS for certification.
- Issue levy clearance certificates.
- Process changes in directors and update scheme records with CSOS.
- Distribute certified amendments to scheme members.
Legal
- The Desai Group Real Estate works with registered attorneys to manage any legal actions required to collect overdue levies or provide legal guidance on the scheme’s affairs.
Additional Services on Request
Estate Management
- Conduct weekly site visits and provide detailed reports
- Supervise garden and cleaning services
- Oversee security companies and manage security arrangements
- Supervise appointed and preferred contractors as needed
- Ensure compliance with Facilities Rules by all residents
- Recommend repairs and maintenance that require long-term financial planning and project management
- Manage the movement of vehicles, movable assets, domestic staff, and estate agents
Notwithstanding the above, we also offer Sales, Rentals, and Rental Management as outlined below:
Sales|Rentals|Rental Management
Sales & Leasing – Property Sales & Leasing
Rental Management
Our expert, qualified agents provide market pricing consultation, full marketing exposure, rigorous tenant screening, lease preparation and handling of all paperwork, ingoing and outgoing inspections, rent collection and management of tenant costs, levy payments and monthly payments to landlords, ongoing tenant management, coordination of repairs and maintenance, and lease renewals and new tenant placements if required.
Property Maintenance
Our team keeps your property in excellent condition by coordinating repairs, inspections, and routine upkeep with trusted service providers. We manage all Common Property maintenance with trustee approval.
Investment Advisory
Want to grow your portfolio? Our experts offer strategic advice to help you make well-informed decisions on new investments, market trends, and property acquisitions.
Licenses:
Covered by Professional Indemnity for Managing Agents | Registered with the Property Practitioner’s Regulatory Authority | Member – NAMA | Registered with the Council of Debt Collectors | Registered with the Financial Intelligence Centre | Members Certified in Sectional Title Schemes Management & HOA Management (UCT)